目前证书电子证仅企业用户可以查询下载本单位人员的培训证电子证书。
企业登录会员系统→会员教育→证书管理→培训证书→勾选对应人员名字→点击电子证书→等待电子证生成→保存
新办理业务的培训证书电子证（专监证、监理员证、安全监理员证的初始教育、继续教育办理业务后）每个月分3个批次生成，每个月1号（对上个月考试通过时间为21-31号通过的）、11号（当月1-10号考试通过的）、21号（当月11-20号考试通过的）
菜单
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- （一）个人会员级别变更
- （二）单位会员入会申请、会费缴纳及开具会费收据
- （三）企业账户申请（非单位会员）
- （四）企业用户（非单位会员）变更为单位会员用户
- （五）单位会员退会申请
- （六）个人会员入会申请
- （七）初始教育报名（专监、监理员、安全监理员从业报名）
- （八）延续报名（专监、监理员、安全监理员继教报名）
- （九）延续+单位名称变更报名
- （十）员升师（延续）报名
- （十一）员升师+变更单位报名
- （十二）证书变更（单位变更）
- （十三）证书变更（员升师）
- （十四）专业变更
- （十五）遗失补办
- （十六）证书注销
- （十七）注册监理工程师继教报名
- （十八）个人会员系统密码重置
- （十九）单位会员系统密码重置
- （二十）企业基本信息修改
- （二十一）个人会员基本信息修改
- （二十二）个人会员基本信息修改单位名称的说明
- （二十三）发票或会费开具说明
- （二十四）关于转账收费的说明
- （二十五）企业名称变更
- （二十六）企业用户（非单位会员）变更为单位会员用户
- （二十七）个人会员相片修改
- （二十八）会刊邮寄地址修改
- （二十九）关于退款申请的填写说明（退回个人会费或者单位会费）
- （三十）关于学习考试登录错误或考试人脸识别失败
- （三十一）业务流程退回说明
- （三十二）如何删除业务流程
- （三十三）纸质证书领取说明
- （三十四）证书变更或专业变更流程完成后，为什么还在办理业务过程中，被锁证（是否更新数据）
- （三十五）修改姓名或者身份证号码（报名流程还没完成）
- （三十六）关于毕业证证明材料要求及毕业证学历在线认证指引
- （三十七）证书原件丢失了，如何提供证书扫描件？
- （三十八）注销培训证书，不需要缴纳费用，如何上传缴费凭证？
- （三十九）在办理业务过程中，提示证书锁定或者已有报名记录，如何查询在哪个单位正在办理业务，然后删除？