1.关于已有报名记录的情况说明
已有报名记录：是指该人员已在本单位或者其他单位有报名初始或者继教记录，报名记录可能未完成审核流程或已完流程还没有出考试成绩的情况，这种情况下不能另外发起报名业务。
2.如何查询是已有的报名记录
个人会员登录系统→网络培训报名查询→查看报名记录→拖到最右边查看状态是否完成
3.已有报名记录的处理方法
（1）若业务未完成的，联系该单位退回并删除该业务流程，即可解锁报名记录；
（2）如果业务已完成的情况下：报名初始教育或者继教的，可以等考试成绩通过后更新证书有效期，即可解锁；
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